Frequently Asked Questions

Everything you need to know about shopping with Swashaa

What is the estimated delivery time for my order?

Most orders are processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.

What is your return and exchange policy?

We offer a 7-day return policy for unused items with original tags. Please contact our support team to initiate an exchange or refund process.

How do I care for my Swashaa garments?

To maintain the longevity of our fabrics, we recommend dry cleaning for ethnic wear and a gentle cold wash for our contemporary cotton collections.

Do you provide international shipping?

Yes, Swashaa ships globally. International shipping rates and delivery timelines vary based on the destination country and are calculated at checkout.

Which payment methods are accepted?

We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for select pin codes within India.

How can I track my order status?

Once your order is shipped, you will receive an email and SMS containing a unique tracking ID and a link to monitor your package in real-time.