Returns & Exchanges

At Swashaa, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 7-day return and exchange policy for all unworn items. Simply ensure the original tags and packaging are intact to qualify for a full refund or a size replacement.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure your items are in their original condition with all tags attached; our team will review your request within 24-48 hours.

• 3.
  Schedule Pickup

  Once approved, a courier partner will be assigned to collect the package from your doorstep at no additional cost for the first exchange.

• 4.
  Receive Refund

  After the item reaches our warehouse and passes inspection, your refund or exchange item will be processed within 5-7 business days.